FAQs

 

Is my therapist licensed?

To be able to obtain the title “Chartered Physiotherapist” the therapist must be registered with the CSP (Chartered Society of Physiotherapy). To be able to practice as a “Chartered Physiotherapist” the therapist must also be registered with the HCPC. All physios at Able Physiotherapy are chartered.

Why are people referred to Physiotherapy ?

Chartered Physiotherapists who have specialized in sport injuries, deal with many problems to do with muscles, joints, ligaments, bones, tendons and post surgery. They could also help with chronic conditions (OA) and provide education on preventing injuries. People suffering from back pain, neck pain, shoulder or knee injuries, sciatica and whiplash as well as a host of other condition are often referred to physios.

What happens at my first visit to able Physiotherapy?

We want to understand your condition and will start by taking a history of your problem together with any relevant medical history. Details of previous treatments, related injuries and information about daily activities may also be taken.

A thorough biomechanical examination and assessment will then be carried out to determine the clinical diagnosis of your problem.

Following this, we will discuss your treatment options and advise you on the most appropriate course of treatment. You can expect to be given an individually tailored home exercise program, lifestyle advice and an indication of the number of treatments you may require and the likely timescale for resolution of the problem. Follow up appointments will then be made.

What should I wear to my first visit?

Please wear clothing you are comfortable in that will allow us to examine the affected area. If we need to examine your hip or leg, you may prefer to bring shorts with you.

Does my Health Insurance Cover Physiotherapy?

If you have subscribed to a health insurance you should contact them initially to check how to proceed. If not, you will be liable for the fees.

What type of payment do you take?

We accept cash, cheques and bank transfers (BACS)

 Is there a Cancellation Charge?

Yes there is a cancellation fee. If your appointment is not cancelled 24 hours ahead of your appointment you will be responsible for this payment.

How does the billing system work?

If you are a private healthcare client, your insurance should normally cover the bill. We normally send the bill directly to your insurer, however depending on your policy you might have to cover part of the bill yourself. If you are a private patient you will be expected to pay after each session.

Can I go to any Physiotherapy clinic?

You are free to choose which clinic you want to receive treatment from. Able Physiotherapy is recognised by all the main insurance providers including (BUPA, AXA-PPP, WPA, Pru Health, AVIVA, CIGNA). We are also an accredited Nuffield Health Clinic. All of our therapists are recognized with CSP (Chartered Society of Physiotherapy) and the HCPC (Health Care Professionals Council).

What happens if my problem or pain returns?

Flare ups are not uncommon. If you have a flare up (exacerbation), give us a call. We may suggest you come back to see us, return to your doctor, or simply modify your daily activities or physiotherapy exercise routine.

What types of treatments will I receive?

Many types of treatment interventions are available and we will often recommend a combination of treatments. At Able Physiotherapy we use Electrotherapy (Ultrasound, Interferential, TENS) Mobilisation with movement, soft tissue release, manual traction, mechanical traction, Inversion tables, exercise therapy and massage therapy including sports massage, deep tissue massage, therapeutic massage.

Why should I choose a private physiotherapist?

Generally private physiotherapists offer the opportunity to be seen quickly in order to prevent your injuries from becoming chronic.

Do physiotherapists massage?

Massage may be part of your treatment. Rehabilitation specialists are trained in a variety of techniques that may help with your recovery. At Able Physiotherapy we offer a range of massage techniques including sports massage, deep tissue massage and therapeutic massage.

How many treatments will I need?

This is variable depending on your diagnoses, however we will try to advise you at the assessment on how many treatments you will need.

Is physiotherapy painful?

It depends on your symptoms however the physiotherapist will choose your modality of treatment carefully to avoid causing you unnecessary pain.

Where are you based?

Able Physiotherapy is based just off Hampton Hill High Street; which is a short drive from Hampton, Hampton Wick, Hampton Court, East Molesey, West Molesey, Teddington, Twickenham, Thames Ditton and Sunbury. Parking is available onsite.

We are also accessible by public transport (R68, R70 and 281 buses) or a 10-15 minute walk from Fulwell station

Please contact us to discuss your condition or to book an appointment for your initial consultation.